Application Stack · customer-research
Formbricks
Run surveys and collect structured customer or product feedback and route it into the business's decision-making without building a survey tool from scratch.
Workflows the agent can manage
- run surveys
- collect product/customer feedback
- segment respondents
- route feedback into other systems via API/webhooks
Agent operability
Editorial agent-readiness estimate: 4/5. This reflects documented interfaces and proposed workflows, not a successful installation or a support promise. Assessment date not recorded; verify upstream documentation before use.
- REST — Management API for surveys, responses and contacts
- WEBHOOKS — Webhook delivery for survey/response events
Evidence consulted
- Official repository documents the AGPLv3 open-source self-hosted core and Docker-based self-hosting. [stated; https://github.com/formbricks/formbricks]
- Official API documentation describes management endpoints for surveys, responses and contacts. [stated; https://formbricks.com/docs/api]
- Official documentation/terms state Formbricks does not offer a white-label licence for third-party resale under another brand. [stated; https://formbricks.com/docs/self-hosting/faq]
Implementation notes
Use when structured survey/feedback collection is genuinely needed; do not present it to customers as a white-label product, and route responses into the CRM/analytics the business already uses.
Licence / edition: AGPL-3.0 open-source self-hosted core. Upstream explicitly does not offer a white-label licence permitting resale of Formbricks under another company's own brand; a hosted Formbricks Cloud product exists separately.
Resources: standard class — Official self-hosting documentation publishes a minimum sizing baseline for the documented Docker Compose path; actual sizing depends on survey/response volume. (stated)
External prerequisites: None recorded
Security: Catalogue qualification is not a security certification; inspect current advisories, supported versions and deployment guidance before setup.